This addendum describes the minimum expectations that we hold for personnel who have virtual interactions with youth in PeerForward programs. Virtual interactions may include the use of technology (e.g., e-mail, smart phones, text, learning management systems, online communications platforms, social media, etc.) to carry out program activities.
PeerForward Standards for Interacting with Youth apply to any interaction between youth between staff and volunteers, whether had in person, online, or via other technologies. Specifically, in virtual settings, our program staff and volunteers are expected to do the following:
- Limit virtual contact to purposes consistent with the program’s mission and/or for a clear educational, developmental, or health related purpose, in the presence of another staff member, and with the consent of the youth.
- Conduct all virtual interactions in a manner that promotes safety and complies with the general contact guidance outlined in the Standards, including:
- Observing the Rule of Three in online meetings and all other virtual communications.
- Using only program-sponsored email, phone, video conferencing, or social media platforms.
- Avoiding text and electronic one-on-one communication between a single staff person and a youth. Instead, use technologies and platforms which are accessible by multiple staff members (e.g., a shared email inbox or a group chat functionality) and/or a youth’s parent.
- Not engaging in purposeful communication or contact including phone or electronic communication or social networking with youth outside of sanctioned program activities.
- Treat all youth equitably, including ensuring equitable access to and support for any technology needed to fully participate in program activities.
- Proactively address harassment, bullying or other inappropriate conduct of youth participants.
- Never share sexually explicit online content with youth.
- Never record youth’s images or interactions with youth, except if explicitly allowed by your program and with all requisite consents in place. This includes video recordings of online interactions, screen captures, screenshots, or creating other photo or video records of youth.
- Be mindful of your online presence and the content shared publicly via your social media or other platforms.
- Ensure online and virtual interactions are conducted via safe, known platforms that limit risks to youth participants.
CONSEQUENCES OF VIOLATING THE ADDENDUM FOR VIRTUAL INTERACTIONS
In the case of violations of the Addendum for Virtual Interactions, PeerForward will adhere to existing policies and procedures for corrective action. Actions taken will first and foremost consider the need to ensure the safety of youth participating in the program.